Short version of the AGB's

Customized production: The order signed by the customer is a binding order. 

Alteration service: Bringing the garments to me and having them marked out is considered an order and is a binding order.

I only process and alter clean, cleaned or washed (cotton, linen, etc.) garments.

If required, please bring matching shoes and bra, corsage, petticoat. We cannot guarantee alterations without the above-mentioned accessories. 

Production time for alteration service: at least 3 to 6 working days or by arrangement 

Made-to-measure: at least 12 working days or by arrangement.

The customer is obliged to collect his garments according to the agreed collection date.

Garments will be stored for 6 months after the agreed collection date. We take the liberty of charging 10% of the respective order price as storage costs for storage costs exceeding one month.

For change orders under CHF 150, the full amount must be paid in advance. 

For one-off and custom-made products, which are produced according to the customer's wishes, the prices are agreed individually. 

For custom-made products as well as for change orders over CHF 150, a down payment of at least 50% of the agreed purchase price, but at least CHF 150, is due when the order is placed. 

Up to a maximum of 30 minutes are free of charge for measurements, fittings and final samples. Otherwise I reserve the right to charge CHF 50 per hour. If the order does not materialize, I reserve the right to charge a lump sum of more than CHF 50 for staking out.

Upon collection, a fitting is requested in order to check the order before completion. If it is a collection by another person, there is the possibility to report a possible complaint by phone or in person within the following 72 hours.

I do not guarantee alterations for orders placed by the customer.